Email Writing Basics (Professional Communication)

FLIPPED CLASS CONTENT

Email Writing Basics (Professional Communication)

Dear Students,

Email writing is an important means of communication in the workplace and has its own writing rules. Here is the essential information about email writing. 

Please watch the following videos and prepare to discuss in class the basic email components given below. 

Click on the links below to watch the videos:

1. How to Write an Email

2. Email Etiquette Tips - How to Write Better Emails at Work

3. 35 Phrases for Professional Emails

4. 20 Email Etiquette Best Practices for the Workplace

Having watched the videos, look through the basic information below and write a formal email on the following topic: Application for a Scholarship. When you finish it, submit it on BBLearn.

1. Basic email components:

Subject line

Greeting

Tell the reason for writing

Explain the situation

Write a request

Closing

2. Avoid long sentences, wordiness and information overload in one email message; avoid ambiguous language

3. Before writing the email, make a plan

4. Think about the following:

the purpose of the email 

the person who will read the email (the recipient)

how you want the receiver to react 

make a list of the main points you want to include in your email.

5. Please study the examples below (long and short sentences):

Long and clumsy, difficult to understand:

(1) I will provide you with suggestions on your performance so you can overcome the challenges you encounter every day while working for a difficult boss so that you can feel less stressed.

(2) Short (correct) version of the above sentence:

I help you overcome the daily challenges of working for a difficult boss so you feel less stressed.

6. Email Writing Practice Quiz


Tasks for the face-to-face class

1. Prepare to discuss the basics of email writing in class in the workplace (you will do a test).

2. Log in to Grammarly to ensure it is updated - you will need to use it to edit your assignment.


FACE-TO-FACE CLASS 

1. We discuss the 'Application for a Scholarship' basic errors in the classroom. 

2. Students do the test related to email writing.

3. Then, the students write a three-paragraph email.

Email writing instructions: 

Look at the scenario below and write a 3-paragraph email:

• Use the information below to write your own email.

• Use transitions and pronouns in your sentences and paragraphs.

• Make sure your punctuation and formatting are correct.


Scenario:

Your Role (who you are) General Manager

Justification (reasons for the bad news)

Insurance costs are up 34% over the last two years)

Sales are down 23% since last year

The Bad News is that a 25% staff reduction

Action Plan:

Step 1: Update CV

Step 2: Write a letter explaining achievements over the past year.

Step 3: Send your CV and letter to HR Office.

Goodwill: Explain how you can give your employees a positive feeling about the future.

Start your email with: Subject: Staff Update

Please use the writing and editing tool Grammarly to correct your grammar errors.


Algirdas